Based on 375 Reviews

Average

4.8

(375 Reviews)
5 Star
335
4 Star
18
3 Star
11
2 Star
4
1 Star
7

Reviews

  • user2

    Great Customer Service

    We are remodeling our Master Bath and purchased this freestanding tub filler to compliment our new freestanding tub. The faucet is very pretty and compliments the other hardware in the bath. Our home is one level on concrete. Upon installation the plumber required shorter hoses than what was supplied with the tub filler. I called Kelly at Sanitary Ware who immediately received my request to supply the hoses. She said there would be no charge and the hoses would be made the next day. Hard to believe these days. We can't wait to get it all installed. We are simply amazed at the incredible customer service with this company...We highly recommend this company even before we are actually using the filler. Good job!

  • user2

    Well worth the money for this beauty tub filler

    This filler is beautiful and well worth the money. The packaging was very well thought out so the items are well protected.

  • user2

    Very nice!

    Seems like a solid piece and looks really nice.

  • user2

    Great quality

    Great quality!

  • user2

    Wish it wasnt so tall

    Great product and beautiful set up but sadly it was way too tall for our claw foot tub and it made it look out of place next to it.

  • user2

    Gorgeous Faucet

    We looked at a bunch of freestanding faucets - and this is one the only one that was under $500 that didn't look cheap. It's well made and heavy (feels and looks expensive). It works really well and just makes such a statement in our bathroom. Very easy to install. We did have an issue with the sprayer attachment- it wouldn't work, seems to be clogged or something. I reached out to the company and they immediately called me and are sending me another one. So, the customer service is incredible. I've never gotten such a quick response from customer service. I looked at a bunch of these all over the internet and this was the only one in our price range that had all good reviews. Seriously, just buy it! :]

  • user2

    Wow! Customer service was great!

    Wow! Customer service was incredible. I highly recommend. It looks great installed as well.

  • user2

    GREAT TUB FILLER

    Master Bath Remodel: Had ordered another similar tub filler from a DIFFERENT company and it leaked from the valve after about a week. So I picked out this one because there were several reviews on how easy it was to get customized hoses (which you will need more than likely) from this company. They did just that. AND MORE. Because of the previous install, their tripod base/bracket was JUST too small to use based on where the previous holes were drilled. So I also inquired about a new bracket and they sent a different style that worked perfectly. So far, so good. It's a VERY well built faucet. Based on my previous purchase (so I'm only comparing two here), its pole is shorter, but a bit fatter. To be clear, the overall height is the same and perfect for any freestanding tub). These specs makes it much sturdier. The valve is also clearly bigger and probably has 1.5x to 2x the GPM than the previous. I would certainly recommend this if you're looking for an affordable option that doesn't require a large valve box in the floor. Very happy so far.

  • user2

    Great Quality for the Money

    This is a very nice looking faucet ! It was packaged well and it arrived quickly. I needed custom supply hoses, and the customer service was great. This is a quality product that looks great in our remodel. Would definitely recommend.

  • user2

    Great faucet amazing customer service!!

    We love this beautiful faucet. We had a little issue after install but called customer service and got a response right away from Kelly. So impressed with her and the customer service! The faucet itself is gorgeous. Fills our tub quickly. We love the hose attachment. It is a beautiful addition to our new bathroom. Would definitely recommend and buy from this company again and again!!

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