The bed arrives in 4 boxes. We received 3. The 4th arrived a few days later, minus several parts from a damaged box. The manufacturer was super responsive in getting our missing parts shipped, but then the UPS shipping center lost our box for a couple of days. Our 6/8 hour assembly project took a couple of weeks. Yes, it was frustrating, but the delays were really on the carrier, not the manufacturer.
You assemble matching side sections and a foot section. Then you connect it all together with the center support and slats. Pay very close attention to the orientation of each board. Count the holes, make sure they match the drawing, notice if screw holes are closer on one end of a board than the other. The directions are quite clear. You can see the small differences. Just dont think both sides/ends of a board are the same. If you take your time and keep double/checking boards and hardware are oriented correctly, youll end up with a great bed. cute.
I do like the product. It is a pretty solid build. Spare at least half a day building this. I am going to warn there are many many small pieces and some either due to the company or delivery came chipped and broken. Also I am not the only one but I am missing some key parts to finish this bed and now I have a waste of furniture that I cant use or simple move into a corner. Waiting on how the company will plan on fixing this issue. Will update the review as soon as I see how they plan to resolve this issue in a timely manner. The wood and the compartments are very useful. I do reccomend the product as my issues dont take away from the overall quality and others might have better luck. Super small!
Aming customer service!! I found them on Facebook and messaged them. They were so helpful in helping me out! The bed turned out to be aming and super steady. Also there are many reviews that the directions are complicated but NOT true! The instructions are super easy to follow. Yes, Its great. loves it.
1st. Well Crafted. 2nd. Not easy to set up, takes a lot of time, instructions are lengthy. 3rd. Not all the parts shipped with the 4 containers they arrive in. I had to request parts (specifically told them by item what was missing) to which they sent the wrong parts, followed by another email requesting the correct parts, and still the incorrect parts arrived. So I finished the bed with an assortment of my own screws to make it work. It is a very beautiful bed with lots of space that takes time to put together and the company cant pull its tail out of its (insert body part) to get the order right. Not super sturdy.
I finally found the perfect solid wood bed for my 8 year old son that I do not need to replace as he grows! I really needed storage that would grow with him but I didnt want the standard bed with just big drawers. The bed is just perfect. It works great for his toys right now and I can see him using it for books etc as he gets older. I love the color / its a lovely, warm caramel / and finish. I was worried when it arrived because the boxes came separately, looked pretty banged up and one of them was actually open! Amingly there was nothing missing and zero scratches!! It was also pretty easy to put together / took a while but DH assembled it while watching tv in one, long evening. My son loves his grown/up bed too and now his big sister wants to swap beds with him Beautiful and Sturdy.
I really enjoy the storage space and it looks nice and organized. I wish I would have paid the additional fee to have someone else put it together for me. It took 3 days to complete the assembly. It works.
Assembly instructions were thorough but it was a challenge to assemble; however, I was able to assemble it by myself in about 6 hours. Its a very nice looking bed. I have had many compliments on it. Its very sturdy and well made. Works well.
The bed is wonderful. Assembly takes time but isnt difficult at all. Instructions are very clear. The materials are good quality. Best part of the entire experience was by far the impeccable customer service. One of the boxes must have been damaged during shipping and a piece was missing. The company responded immediately to the issue and sent replacement parts within a day or so! Very impressed by the clear attention to detail in the design and construction of the product as well commitment to customer satisfaction. 5 stars!!! Good Product.
Reviews
Yes, long assembly. Yes, nice bed once youre done.
The bed arrives in 4 boxes. We received 3. The 4th arrived a few days later, minus several parts from a damaged box. The manufacturer was super responsive in getting our missing parts shipped, but then the UPS shipping center lost our box for a couple of days. Our 6/8 hour assembly project took a couple of weeks. Yes, it was frustrating, but the delays were really on the carrier, not the manufacturer. You assemble matching side sections and a foot section. Then you connect it all together with the center support and slats. Pay very close attention to the orientation of each board. Count the holes, make sure they match the drawing, notice if screw holes are closer on one end of a board than the other. The directions are quite clear. You can see the small differences. Just dont think both sides/ends of a board are the same. If you take your time and keep double/checking boards and hardware are oriented correctly, youll end up with a great bed. cute.
Great product with some oversight
I do like the product. It is a pretty solid build. Spare at least half a day building this. I am going to warn there are many many small pieces and some either due to the company or delivery came chipped and broken. Also I am not the only one but I am missing some key parts to finish this bed and now I have a waste of furniture that I cant use or simple move into a corner. Waiting on how the company will plan on fixing this issue. Will update the review as soon as I see how they plan to resolve this issue in a timely manner. The wood and the compartments are very useful. I do reccomend the product as my issues dont take away from the overall quality and others might have better luck. Super small!
Scratches
Aming customer service!! I found them on Facebook and messaged them. They were so helpful in helping me out! The bed turned out to be aming and super steady. Also there are many reviews that the directions are complicated but NOT true! The instructions are super easy to follow. Yes, Its great. loves it.
Time Consuming . See Below
1st. Well Crafted. 2nd. Not easy to set up, takes a lot of time, instructions are lengthy. 3rd. Not all the parts shipped with the 4 containers they arrive in. I had to request parts (specifically told them by item what was missing) to which they sent the wrong parts, followed by another email requesting the correct parts, and still the incorrect parts arrived. So I finished the bed with an assortment of my own screws to make it work. It is a very beautiful bed with lots of space that takes time to put together and the company cant pull its tail out of its (insert body part) to get the order right. Not super sturdy.
Rid my room of clutter
Great customer service. Beautiful bed. Like!
Very Classy, Very Solid!
I finally found the perfect solid wood bed for my 8 year old son that I do not need to replace as he grows! I really needed storage that would grow with him but I didnt want the standard bed with just big drawers. The bed is just perfect. It works great for his toys right now and I can see him using it for books etc as he gets older. I love the color / its a lovely, warm caramel / and finish. I was worried when it arrived because the boxes came separately, looked pretty banged up and one of them was actually open! Amingly there was nothing missing and zero scratches!! It was also pretty easy to put together / took a while but DH assembled it while watching tv in one, long evening. My son loves his grown/up bed too and now his big sister wants to swap beds with him Beautiful and Sturdy.
Pay for someone else to assemble it!
I really enjoy the storage space and it looks nice and organized. I wish I would have paid the additional fee to have someone else put it together for me. It took 3 days to complete the assembly. It works.
Nice modern/looking, sturdy bed
Assembly instructions were thorough but it was a challenge to assemble; however, I was able to assemble it by myself in about 6 hours. Its a very nice looking bed. I have had many compliments on it. Its very sturdy and well made. Works well.
You will be very pleased!
The bed is wonderful. Assembly takes time but isnt difficult at all. Instructions are very clear. The materials are good quality. Best part of the entire experience was by far the impeccable customer service. One of the boxes must have been damaged during shipping and a piece was missing. The company responded immediately to the issue and sent replacement parts within a day or so! Very impressed by the clear attention to detail in the design and construction of the product as well commitment to customer satisfaction. 5 stars!!! Good Product.
Sturdy and looks very nice
Wanted storage and white for our bedroom. Looks great! Perfect.
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