Based on 426 Reviews

Average

4.4

(426 Reviews)
5 Star
277
4 Star
95
3 Star
30
2 Star
13
1 Star
11

Reviews

  • user2

    Surprised and Satisfied!

    I was very surprised to find how easy this couch was to assemble. The hardest part besides deciding which way I wanted the chaise was figuring out the back cushions and where the angled ones went, LOL! All it took a bit of common sense combined with tetris skills I was able to figure it out. The whole process took about an hour with two people. A few of the cushions were malformed as others showed in photos, but it was from being squished when they were packed. I gave them a good beating, made a few adjustments to the seat covers and they were perfect! The seats are pretty firm for me at 115 but any less support and a bigger person would flatten them out. The backs are nice and fluffy so overall its pretty comfortable, especially when you lay out on the chaise to take a nap!

  • user2

    Gray sofa

    Its pretty simple. It took me a while to put together but I did it and once it was done I sat on it... I like it so far.. took a while to come but its here. Just thought the center piece would open but it does not. Its okay tho.I put wrinkle releaser on the center piece. So far so good.

  • user2

    Worth it! Wonderful

    Easy to assemble

  • user2

    Wonderful couch, great choice!

    I am writing this review sitting on the longer end cushion. Its very comfy. If you are considering this couch, my opinion is DO IT. Everything about this process has been positive. 1. It will probably come in 2 distinct shipments, so dont fret if it all isnt there after the 1st one. There was some damage to the boxes that looked like it could have impacted stuff inside, but it didnt. Everything was in perfect condition as you can see in the photo. 2. Putting this together was about as easy as it could be. Easy meaning its clear how to do it. The instructions were basic and I had no problems understanding what had to be done. Maybe took me, a middle-age guy in OK health, an hour or so to assemble. You should not have any problems assembling this thing. Heres a tip: one of the boxes contains 2 wooden sticks to keep the fluff inside from rising. Its under pressure and the instructions could have been a little clearer on what do to. I almost gave myself a stroke getting them out, but heres how. Press inwards near one of the ends and pull it out to the side. Dont try to stand on it or use your feet. 3. Give the cushions the 72 hours to expand like they say. These impatient people posting whargarble about cushions probably didnt wait. Look at the cushions in my photo. Are they the most plush experience in existence? No, but this is a sectional couch through the mail and not a $3,000 couch from the furniture store downtown. I slept on this last night, its fine. 4. The ottoman with wooden top is a nice touch for drinks and such. Theres lots of storage in both ottoman and the area under the hydraulic lift covering the cubbie hole in the long end portion. 5. The color and fabric are nice and soft. The metal nodes are understated and I dont think they look obnoxious (that was a concern of mine, that theyd look too stuffy). All in all I am glad I bought this, because I had my doubts buying a large piece of furniture on (or the web in general). Do it!

  • user2

    I will never buy furniture in a store again

    This was one of the best buys I have ever made. It was pretty easy to assemble (disposal of the boxes was the hardest part). It looks great, it is a solid build, and it seems well constructed. The way that you connect the two pieces together is so simple I cannot believe that it is not more common. The other sofa that I was looking at was about twice the price at and I do not think that it looks as good as this. I highly recommend

  • user2

    Fabulous Customer Service

    The product is smaller than picture,yet work well in my daughters apartment. As for comfort and sturdiness, if you are rough on furniture,or on the heavier side, this may not be the furniture for you, especially for the price. That being said, their customer service was wonderful when we had a delivery problem with Fedex. They kept n=in contact with me and offered to help resove the proble in a speedy manner. While I am not sure I would purchase this particular piece of furniture again, I would definately purchase from this company.

  • user2

    Cheap Materials: Do not purchase this

    this is so cheaply made that I just dropped 2 thousand on a brand new actually good quality couch set to replace this one, which Ive had for less than two months. The front piece of wood underneath which is being held on my a handful of tiny nails fell right out and weve even nailed the back in place and with wood glue trying to get it to last a little longer and it popped up again, and it came to us with a small crack in the plywood material at the base which is just getting worse the more we use it. Dont waste your time buying it because youll replace it within a few months unless its purely decorative.

  • user2

    Pleasantly surprised

    For the price it was a great buy. Easy to assemble. The pieces didnt all come together. Maybe I missed that in description. The comfort level is okay. Nothing to brag about. I would recommend this.

  • user2

    I love this couch so comfort!

    I love this couch!!! I was so skeptical about getting this couch for the price of it but I absolutely love it, it took a little longer than expected to come in but was definitely worth waiting for!!

  • user2

    Delivery issue

    So... they only delivered to my complex mail room i had to remove all the pieces from the boxes and bring them up one by one. The person delivering was kinda rude and unhelpful will add another review once I finally.put all the pieces together! But so far the couch looks nice and easy to put together so far

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