We ordered the couch 6 weeks ahead of when we needed it. It arrived in 2.5 weeks, but arrived with significant damage to the arms of the piece. We contacted customer service, who was only moderately helpful, and sent us a replacement. The replacement took 4 weeks to get to us - too late to use for the purpose we needed it for, and too late to order anything else that would arrive on time. If they would have been more helpful, or honest with the turnaround time, we could have made other arrangements. Quite dissatisfied with that. As for the product, the couch itself is quite hard, and you can feel the boards underneath the seat through the cushion. It does look nice, but its more for looks than for utility. Its a lot of money to spend for a couch you dont want to sit on.
We love this couch. The color is exactly what I'd hoped. My husband is 6'2 and it is the perfect size for him. I'm 5'5 and my feet dangle but we are ok with that. It is very firm and the cushions start to sag a bit after regular use but that's to he expected really. Great value and exactly what we were looking for.
The chair is well designed and sturdy. It's not as comfortable and I thought it would be. The seat is fairly comfortable but the back coudl be a little cushier.
This is a beautiful chair however there was a piece missing. I was considering returning this item but I figured it was a lot of work to disassemble everything and send it back. Every time I use this chair it leans forward because of the piece is missing. You can see in the pictures that is missing the a piece of wood that goes under the seat
These are very nice chairs overall. Fairly easy to assemble and then come with the Allen wrench but recommend using a drill and Allen bits if you have them and if you ordered several chairs. Overall, these create a very nice presence but they are very stiff seating - particularly if you sit with your back against the backrest - sitting in the center of the chair provides more comfort, but then no back support. Hoping they break in a bit and provide a bit more cushion.
Reviews
Excellent customer service
Excellent customer service. Easy to assemble and comfortable.
Great choice!
Great customer service, easy to assemble and love the look!
Not comfortable, and arrived damaged
We ordered the couch 6 weeks ahead of when we needed it. It arrived in 2.5 weeks, but arrived with significant damage to the arms of the piece. We contacted customer service, who was only moderately helpful, and sent us a replacement. The replacement took 4 weeks to get to us - too late to use for the purpose we needed it for, and too late to order anything else that would arrive on time. If they would have been more helpful, or honest with the turnaround time, we could have made other arrangements. Quite dissatisfied with that. As for the product, the couch itself is quite hard, and you can feel the boards underneath the seat through the cushion. It does look nice, but its more for looks than for utility. Its a lot of money to spend for a couch you dont want to sit on.
Great value
We love this couch. The color is exactly what I'd hoped. My husband is 6'2 and it is the perfect size for him. I'm 5'5 and my feet dangle but we are ok with that. It is very firm and the cushions start to sag a bit after regular use but that's to he expected really. Great value and exactly what we were looking for.
Design
The chair is well designed and sturdy. It's not as comfortable and I thought it would be. The seat is fairly comfortable but the back coudl be a little cushier.
Missing a piece
This is a beautiful chair however there was a piece missing. I was considering returning this item but I figured it was a lot of work to disassemble everything and send it back. Every time I use this chair it leans forward because of the piece is missing. You can see in the pictures that is missing the a piece of wood that goes under the seat
Sturdy and sharp looking. Easy to put together. Very comfortable!
Great chairs
Love the look, love the price
Great price and loved the look. They are just as stated.
Very nice looking chairs; may need to be broken in
These are very nice chairs overall. Fairly easy to assemble and then come with the Allen wrench but recommend using a drill and Allen bits if you have them and if you ordered several chairs. Overall, these create a very nice presence but they are very stiff seating - particularly if you sit with your back against the backrest - sitting in the center of the chair provides more comfort, but then no back support. Hoping they break in a bit and provide a bit more cushion.
Comfy chairs
OMG best purchase, chairs are very beautiful, sturdy, easy to assembly they look great in my living room
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