Assembly was pretty straightforward although it initially seemed daunting.
The couch itself didnt puff up the way it looks in the pictures, and isnt very comfortable, but you get what you pay for. The Ottoman has the best material and in my opinion they should have designed the seats of the couch to be as good as the Ottoman. The back of the couch seems like it wont be able to withstand consistent weight shifts and movement, but that stands to be seen.
Customer service from the team was great. They addressed my concerns and told me a few strategies to increase comfort, and in the end I decided to keep the couch rather than return it. Their response time was also really good. Good.
Little pricey for what you get, but comfortable cushions once they expand. Had a problem with the cushions expanding after opening. Had to reach out the seller and was instructed to place in sun. Problem is no sun in NY in the winter so I had to spend the next 10 to 12 days with a heater at 90 degrees to have the cushions expand. One of the cushion covers came in un stitched. The back cushions are not comfortable at all the crumble easily. Its fine.
The assembly was not bad, but the item looks cheap and the cushions on the back are not properly filled so it makes the sofa looks old and cheap. Very disappointed with this purchase. Ok ok
only provided one tracking number. item arrived in 4 boxes via fed ex. i contacted seller when only two boxes arrived, unaware two others were on the way with one briefly delayed by fedex. seller was beyond helpful and continued follow/up with me twice daily until all four boxes arrived.
the product itself is good. not high/end, but i knew that going in. still a good value, and their customer service made it even better. this is the type of seller you want to work with. if you need a sofa but dont feel like dropping 3x price, buy this one. tool/free assembly is simple. just give the cushions a short time to decompress (vacuum wrapped). Kids love it easy to put together.
The saying is you get what you pay for and this couch fits that saying. The couch for the price is perfect. It took about a week for the vacuum sealed seat cushions to fully fill out. Everything feels pretty nice but. The biggest flaw I think is the back pillows are on the thinner side and could use double the padding. If they could figure out how to firm up the back pillows this would be soo much better. Perfect.
Reviews can be so misleading so let me give u a honest review.. I have had these couches for 2 months and they are flat. For the price I paid I didnt expect much but if I had say, skip on these. I will be having to buy new ones soon. Easy assembly.
Wa super easy to put together. Did it by myself, however the pieces dont fit right, the memory foam they use suck, and the couch is uncomfortable and a little more flimsy than pictured. Not worth the money. Spent the same amount on a reclining couch and its A LOT better than this.
Everything came earlier than expected, so that was good. Fairly easy to assemble. Followed instructions to let the inserts have time to expand, however, bottom pieces never correctly and completely expanded. Looking to replace the cushion inserts already. What a bummer. Not super expensive, correct, but also it wasnt super cheap.
I purchased couch about 6 months ago. It was very easy to put together and its not too squishy or hard. My complaint is that the couch wasnt grey like the description says depending on the lighting. With normal lighting it has a forest green undertone. In darker lighting it does look grey. I didnt return it because it wasnt a terrible color. My home is very neutral and this couch added more color to my home. Love it!
Reviews
OK couch, nice ottoman, great customer service
Assembly was pretty straightforward although it initially seemed daunting. The couch itself didnt puff up the way it looks in the pictures, and isnt very comfortable, but you get what you pay for. The Ottoman has the best material and in my opinion they should have designed the seats of the couch to be as good as the Ottoman. The back of the couch seems like it wont be able to withstand consistent weight shifts and movement, but that stands to be seen. Customer service from the team was great. They addressed my concerns and told me a few strategies to increase comfort, and in the end I decided to keep the couch rather than return it. Their response time was also really good. Good.
Good product
Little pricey for what you get, but comfortable cushions once they expand. Had a problem with the cushions expanding after opening. Had to reach out the seller and was instructed to place in sun. Problem is no sun in NY in the winter so I had to spend the next 10 to 12 days with a heater at 90 degrees to have the cushions expand. One of the cushion covers came in un stitched. The back cushions are not comfortable at all the crumble easily. Its fine.
Way smaller than I thought
The assembly was not bad, but the item looks cheap and the cushions on the back are not properly filled so it makes the sofa looks old and cheap. Very disappointed with this purchase. Ok ok
decent product, excellent seller service
only provided one tracking number. item arrived in 4 boxes via fed ex. i contacted seller when only two boxes arrived, unaware two others were on the way with one briefly delayed by fedex. seller was beyond helpful and continued follow/up with me twice daily until all four boxes arrived. the product itself is good. not high/end, but i knew that going in. still a good value, and their customer service made it even better. this is the type of seller you want to work with. if you need a sofa but dont feel like dropping 3x price, buy this one. tool/free assembly is simple. just give the cushions a short time to decompress (vacuum wrapped). Kids love it easy to put together.
For the price it is great
The saying is you get what you pay for and this couch fits that saying. The couch for the price is perfect. It took about a week for the vacuum sealed seat cushions to fully fill out. Everything feels pretty nice but. The biggest flaw I think is the back pillows are on the thinner side and could use double the padding. If they could figure out how to firm up the back pillows this would be soo much better. Perfect.
Lacks width
the only problem is its not comfortable.
Ehhh
Reviews can be so misleading so let me give u a honest review.. I have had these couches for 2 months and they are flat. For the price I paid I didnt expect much but if I had say, skip on these. I will be having to buy new ones soon. Easy assembly.
Good couch, not worth the money
Wa super easy to put together. Did it by myself, however the pieces dont fit right, the memory foam they use suck, and the couch is uncomfortable and a little more flimsy than pictured. Not worth the money. Spent the same amount on a reclining couch and its A LOT better than this.
I was so hopeful, we should have known
Everything came earlier than expected, so that was good. Fairly easy to assemble. Followed instructions to let the inserts have time to expand, however, bottom pieces never correctly and completely expanded. Looking to replace the cushion inserts already. What a bummer. Not super expensive, correct, but also it wasnt super cheap.
Okay
I purchased couch about 6 months ago. It was very easy to put together and its not too squishy or hard. My complaint is that the couch wasnt grey like the description says depending on the lighting. With normal lighting it has a forest green undertone. In darker lighting it does look grey. I didnt return it because it wasnt a terrible color. My home is very neutral and this couch added more color to my home. Love it!
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