Based on 196 Reviews

Average

4.5

(196 Reviews)
5 Star
135
4 Star
40
3 Star
15
2 Star
5
1 Star
1

Reviews

  • user2

    Sofa is great chair, not so much

    I originally bought one (1) 87 black sofa and two (2) matching chairs. I figured I would only order one sofa just in case I did not like the set to make returns simpler. I will add that s return policy is awesome and the main reason I was willing to buy furniture sight unseen. I figured would then order another sofa if I was happy with everything. My intent was to buy 2 ottomans that would be interchangeable with the chairs and sofas. I as leaning toward the Kaden model in matching black . For the price, I could get an entire living room set in 100 with no vinyl anywhere for a fraction of the price anywhere else. As for price, this gets tricky. Using camelcamelcamel, I saw that the price for the sofa fluctuated from 600 to 1660. I decided anything around 700 was a great deal and patiently waited until the price dropped near this level to purchase it. I ended up paying 707 for the sofa during the pandemic. The chair price fluctuated from 420 to almost 1,000. I ordered both chairs at the same time as the sofa when they reached 441 each. The sofa was delivered on time but FedEx lost the chairs, which were to be delivered 2 days after the sofa. Kind of annoying since I got rid of my entire living room set the day before the scheduled delivery date. As others have stated, setup is simple (I had to do this since the delivery drivers could not enter my home during Pennsylvanias stay/at/home lockdown orders). This was no big deal as I opened the front door and the delivery guys just slid the box into the room. Common sense dictates that the would be dry as it was shipped in a cargo container from China. I took 15 minutes and rubbed Lexol conditioner on the entire sofa. I routinely use Lexol on my vehicles seats. Once the conditioner set in, the was extremely supple. I figure Ill have to do this a few times per year to keep the sofa in good condition. Comfort/wise, the sofa is great, with one caveat; if you are buying this to face toward a television and spend long hours watching TV, the back is way too low and it becomes extremely uncomfortable. I do find it very comfortable to sit on, just not for extended periods of TV watching. The greatest thing about the sofa is that it is fantastic to lie down and watch TV. If you remove the cushions, it makes quite a comfortable guest bed. FedEx delivered one chair a few days later but the 2nd chair remained lost in transit (they both came from the same warehouse 3 miles from my house). I placed the chair facing the TV and paired it with an old ottoman I had to try it out for a few days. By the end of the first evening, I realized that this is an occasional/accent chair and offered no functionality as an everyday chair to read/work on the laptop/watch TV. Even with the ottoman, I found myself slouching as the chair back support was way too low and uncomfortable. Therefore, I sent it back immediately and cancelled the other chair that was lost by FedEx. I picked up two (2) Waverly power recliners from Raymour Flanigan on sale (for less than I could have gotten the chair and Kaden ottoman). I think they match the style/color of the sofa pretty well. Once I had the sofa and recliners, it took about 6 weeks for the price of the sofa to drop to the low 700 price range. At that point I bought a matching black one for the other side of the room. Now that Ive had everything for a few weeks, I am extremely happy with my purchase. As you can see from the pictures, the sofas are quite low in the back, which allows full sunlight from my bay window to enter the room. Fortunately, the window faces north so the sofa will never get direct sunlight. One last thing to add is that I was willing to wait for the price to drop, even if it took 6 months. Once I realized I could buy 100 at such a good price, I was unwilling to settle for any of the other fabric options. Although I really wanted the Cognac color, the price was twice as much as the black.

  • user2

    Its 100 worth it !

    Epic for the price ! We needed a great looking sofa but didnt want to over pay. This was worth every single dollar ! Highly recommended!

  • user2

    Great sofa, worth it.

    All I had to do is take the sofa out of the box and screw the legs in. Love it. It looks just as good as the one I wanted that cost 3000 in the store. Plus, it is comfortable. So worth it.

  • user2

    Color Misrepresented

    We ordered two of the dark grey sofas. I was very excited. The photos showed a nearly black sofa/ which is what Ive desperately been searching for. I was going to just purchase and then get a black cover from another place, but is unavailable right now with delivery pickup. So we went with this. Scheduled to be delivered exactly a week later. Got them in/ Completely not anything like the color shown in the photo. Its more of a medium blue/grey. Im very, very disappointed. I was counting on the dark color. But it is what it is. I need seating (we have five kids, a dog, and family that comes over). So Im sucking it up. They have grown on me slightly. But nothing is more frustrating than inaccurate product photos. That said, the sofas are very firm. Which I like. Definitely not napping couches. But good for the purpose I bought them for. Oh, and one of the sofas has a wobble. The middle support isnt shorter than the rest like on the other couch. Ive swapped them all out but cant seem to resolve it. But the other sofa is completely stable.

  • user2

    Great couch

    Fast and easy delivery. It is a beautiful high quality couch and also very comfortable.

  • user2

    BEAUTIFUL CHAIR!!!

    I just received my chairs today and couldnt wait to write a review. Have to admit, I was a little apprehensive ordering such a major purchase sight unseen but I am so glad I did! Delivery was on schedule and easy to assemble. I ordered the otter gray and the picture looked a little on the grayish brown side and I was a little surprised when they were an actual gray. Not a deal breaker since these chairs are absolutely gorgeous and 100 satisfied with my purchase.

  • user2

    Wonderful Value for the price, but the color was different than pictured.

    So my husband and I ordered this couch when the price was just at 500.00 and I do have to say its a wonderful couch at that price! It looks more expensive, seems to be pet resistant (we have a lab), and is pretty comfortable. We ordered the dark grey and in the pictures provided, it looks MUCH darker than it is in person. The medium grey color is still very nice though. It came in decent shape the only flaw was a small tear on the bottom black lining, but its the risk you take when you order a couch. The damage isnt severe enough to return. The delivery process was a little strange. I read comments from people saying the people who deliver also set the couch up, and that wasnt the case for us. They were hesitant just to bring the box into our living room. BUT the couch did get delivered on the date we were originally given. From the date we ordered the couch, it was a good few weeks before delivery, so just keep that in mind when ordering! Overall, we are very satisfied with our purchase.

  • user2

    Great for a smaller space

    We got this sectional on sale when it was around 1300. This was the cheapest option compared to other sectionals we found online. This ended up being a great choice as it was delivered to our place within a week, the color was what we were expecting and it fits well in a loft/apartment setting.

  • user2

    Great couch, unbelievable price

    I was somewhat expecting to be disappointed in this couch and thought the price was too good to be true, but overall (1st month) we have been very happy with the quality, comfort, and appearance of this couch. We wanted to hold up to our dog and have easy cleaning, but were also trying to stay in the under 1k range, couldnt believe we found a top grain option at this price / So far so good! Of course it does show scratches, but this is to be expected and were fine with it or we wouldnt let the dog on the couch

  • user2

    Great sofa for the price.

    Lets be realistic / this is a sofa for under 700 dollars (at the time of my purchase). Its fairly comfortable, the looks good, easy to clean, no strong smell, seems durable after a month, stylish. The front two legs had to be loosened a bit because otherwise the soda wobbled a bit, but otherwise no issues. Its a steal for the little money that it costs (as least the dark brown version I purchased). Its not super soft, which I like / some dont like firm, so thats the only thing to consider really.

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