UPDATE - The customer service team got in touch with us and replaced the product. Updating my rating/ review based on the service received.
ORIGINAL REVIEW-
One of the back cushions was missing a tie string on one side to tie at the back of the seat, which made it very difficult to keep it in place, and the cushion kept falling.
This arrived in 3 separate shipments. It was very easy to assemble. No complications at all. Pillows are very thin, but they get the job done. Really like that the seat cushions have little securing hooks (I use the term loosely). Wish the back cushions had them too though. A little annoying that the back cushions seem to fall every time we arent using them, but for the price, its not terrible.
I had been looking for quite a while for a nice sectional for our patio. I didnt want a huge one. This works perfectly. It wasnt hard to put together at all with my husbands tools. I wouldnt want to have to put it together using the tools provided as they are a little on the smaller size. The packaging was very user friendly as each box came with the necessary items for the furniture in that box and they werent all put into one bag to sort through. I appreciated that very much. The furniture is sturdy and comfortable. We also bought the cover which works very well keeping the furniture dry. Weve had a couple days of rain with no issues with the cover. All in all at this point Im very pleased with my purchase. Would recommend to anyone.
This looks so great on our screened in porch! I love that the coffee table is taller and more like a place you could eat at or have game night at! This is quite perfect for our family of four! Mom and dad can lounge on this with our drinks while the kiddos run in the yard! I highly recommend!
Giving this review sitting on this outdoor set. Backyard all set for the party. Quality of the wicker is really good for what I paid. Had an issue with shipping the coffee table glass was broken but the customer servi was so great and quickly responded to my message. Also received replacement of the parts within a week. I will definitely recommend this.
We are so happy with our new patio set!
We were a little worried about the reviews saying it was hard to assemble, but if you use your power tools you can get it done faster. I think it took us 1.5 hours.
Directions were easy to follow as well!
I wasnt expecting it to be comfy but it is VERY comfy!
It does sit low, but I feel like most patio furniture is?
Overall very happy with our set.
I am usually not a reviewer of products but I had to brag on this outdoor sectional set! So easy to put together, separate bags labeled with each seat and extra set of screws with each bag. Cushion covers fit snuggly and the material is great. Will see how it holds up this summer but for the price I suggest buying it!!!
Once you get the first piece figured out the rest is easier. This set is beautiful! We get alot of compliments. The cushions are a little stiff but they just need to get broken in. The price was a major selling point as well. All in all very happy
This is a great buy! After much research and reading reviews, I decided on this set. Im very happy I did. Just know that the boxes dont arrive at the same time. I contacted the seller, they were quick to respond. Other two boxes arrived the next day. If your looking, I would t look any further.
Reviews
Small Product quality issue that was resolved by the Customer Service Team
UPDATE - The customer service team got in touch with us and replaced the product. Updating my rating/ review based on the service received. ORIGINAL REVIEW- One of the back cushions was missing a tie string on one side to tie at the back of the seat, which made it very difficult to keep it in place, and the cushion kept falling.
Great deal
This arrived in 3 separate shipments. It was very easy to assemble. No complications at all. Pillows are very thin, but they get the job done. Really like that the seat cushions have little securing hooks (I use the term loosely). Wish the back cushions had them too though. A little annoying that the back cushions seem to fall every time we arent using them, but for the price, its not terrible.
Great looking set.
We have two sets for our patio. We love the look and how comfortable. We had a little issue and they took care of it immediately.
Just what we wanted
I had been looking for quite a while for a nice sectional for our patio. I didnt want a huge one. This works perfectly. It wasnt hard to put together at all with my husbands tools. I wouldnt want to have to put it together using the tools provided as they are a little on the smaller size. The packaging was very user friendly as each box came with the necessary items for the furniture in that box and they werent all put into one bag to sort through. I appreciated that very much. The furniture is sturdy and comfortable. We also bought the cover which works very well keeping the furniture dry. Weve had a couple days of rain with no issues with the cover. All in all at this point Im very pleased with my purchase. Would recommend to anyone.
Just what I was looking for!!
This looks so great on our screened in porch! I love that the coffee table is taller and more like a place you could eat at or have game night at! This is quite perfect for our family of four! Mom and dad can lounge on this with our drinks while the kiddos run in the yard! I highly recommend!
In love with my new outdoor set
Giving this review sitting on this outdoor set. Backyard all set for the party. Quality of the wicker is really good for what I paid. Had an issue with shipping the coffee table glass was broken but the customer servi was so great and quickly responded to my message. Also received replacement of the parts within a week. I will definitely recommend this.
Obsessed!
We are so happy with our new patio set! We were a little worried about the reviews saying it was hard to assemble, but if you use your power tools you can get it done faster. I think it took us 1.5 hours. Directions were easy to follow as well! I wasnt expecting it to be comfy but it is VERY comfy! It does sit low, but I feel like most patio furniture is? Overall very happy with our set.
Not a Reviewer
I am usually not a reviewer of products but I had to brag on this outdoor sectional set! So easy to put together, separate bags labeled with each seat and extra set of screws with each bag. Cushion covers fit snuggly and the material is great. Will see how it holds up this summer but for the price I suggest buying it!!!
Beautiful furniture
Once you get the first piece figured out the rest is easier. This set is beautiful! We get alot of compliments. The cushions are a little stiff but they just need to get broken in. The price was a major selling point as well. All in all very happy
Great Buy!!
This is a great buy! After much research and reading reviews, I decided on this set. Im very happy I did. Just know that the boxes dont arrive at the same time. I contacted the seller, they were quick to respond. Other two boxes arrived the next day. If your looking, I would t look any further.
Add a review