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Great customer service

At first, I installed the wrong part and asked customer service, who patiently helped me find the reason! Finally installed, the trampoline looks good!

A sturdy trampoline

We really like this new trampoline! Very sturdy!

Spacious and stylish

The trampoline is particularly large and has a beautiful appearance.

Lack of bounce

Our kids and their friends mentioned that the trampoline doesn't provide enough bounce, making it less enjoyable for them during playdates.

Difficult to disassemble

When my partner and I tried to disassemble the trampoline for storage, we found it incredibly difficult and frustrating, adding unnecessary hassle to our weekend chores.

Unstable frame

My family found the trampoline frame to be unstable, especially when multiple people were jumping on it during our backyard gathering last weekend.

Extremely disappointed

Buying this trampoline is one of the worst shopping experiences I've ever had. Not only is assembly difficult, but also the quality is poor. The spring is loose, the safety net is fragile, and even within the load-bearing limit, it feels unstable. After contacting customer service, their response was discouraging and unhelpful. Overall, this was a very disappointing shopping experience and I would never recommend it to anyone.