I am not happy with the trampoline parts of it are bent. The screws aren't even long enough to hold it together. Some of the nuts have already fallen off after the kids started jumping because screws are so short. And the blue covering around the outside is already coming apart looks like they didn't sew it very well. This was definitely not worth paying this much. I will be writing a complaint through an email also.
The overall build quality is subpar. The frame feels flimsy, and after minimal use, we noticed signs of wear and tear. It's concerning how the trampoline would hold up over time, especially considering its outdoor application.
The mat showed signs of wear and tear much sooner than expected. After just a few weeks of use, we noticed fraying around the edges, raising concerns about its long-term durability. For a product designed for active use, the mat should be more resilient.
Contacting customer service for assistance proved to be a frustrating experience. Responses were slow, and the support offered was minimal. When investing in a product, especially one involving safety like a trampoline, responsive and helpful customer service is crucial.
Despite boasting about a "High Waterproof Mat," the reality is far from what was promised. The mat doesn't live up to its waterproof claim, and its durability is highly questionable. It shows signs of wear and tear much sooner than anticipated, leaving me with a sense of regret for investing in a product that falls short on such a basic promise.
Attempts to provide feedback to the company about these issues were met with unresponsiveness. It's disheartening when a.company fails to acknowledge and address customer concerns.
The claimed weight capacity seems exaggerated, as the trampoline showed signs of strain even when loaded well below the specified limit. Accurate weight limit information is crucial for ensuring the safety of users, and the discrepancies in this regard are concerning.
A reliable ladder is crucial for safe access, and this one falls short, adding to my frustration with the overall quality and safety of the trampoline.
The claimed 661LBS capacity is a blatant misrepresentation. Even with just a couple of kids on it, the trampoline feels shaky and unsafe. It's frustrating to discover that the weight capacity was overstated, and it undermines the trust I had in the product's capabilities.
Reviews
Not happy
I am not happy with the trampoline parts of it are bent. The screws aren't even long enough to hold it together. Some of the nuts have already fallen off after the kids started jumping because screws are so short. And the blue covering around the outside is already coming apart looks like they didn't sew it very well. This was definitely not worth paying this much. I will be writing a complaint through an email also.
Flimsy construction
The overall build quality is subpar. The frame feels flimsy, and after minimal use, we noticed signs of wear and tear. It's concerning how the trampoline would hold up over time, especially considering its outdoor application.
Questionable durability of mat
The mat showed signs of wear and tear much sooner than expected. After just a few weeks of use, we noticed fraying around the edges, raising concerns about its long-term durability. For a product designed for active use, the mat should be more resilient.
Customer service disappointment
Contacting customer service for assistance proved to be a frustrating experience. Responses were slow, and the support offered was minimal. When investing in a product, especially one involving safety like a trampoline, responsive and helpful customer service is crucial.
False waterproof mat claims
Despite boasting about a "High Waterproof Mat," the reality is far from what was promised. The mat doesn't live up to its waterproof claim, and its durability is highly questionable. It shows signs of wear and tear much sooner than anticipated, leaving me with a sense of regret for investing in a product that falls short on such a basic promise.
Inadequate reinforcement for enclosure netting
The reinforcement of the enclosure netting is insufficient, leading to premature wear and tear
Unresponsive customer feedback
Attempts to provide feedback to the company about these issues were met with unresponsiveness. It's disheartening when a.company fails to acknowledge and address customer concerns.
Inaccurate weight limit testing
The claimed weight capacity seems exaggerated, as the trampoline showed signs of strain even when loaded well below the specified limit. Accurate weight limit information is crucial for ensuring the safety of users, and the discrepancies in this regard are concerning.
Unstable ladder design
A reliable ladder is crucial for safe access, and this one falls short, adding to my frustration with the overall quality and safety of the trampoline.
Deceptive weight capacity
The claimed 661LBS capacity is a blatant misrepresentation. Even with just a couple of kids on it, the trampoline feels shaky and unsafe. It's frustrating to discover that the weight capacity was overstated, and it undermines the trust I had in the product's capabilities.
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