Based on 831 Reviews

Average

4.4

(831 Reviews)
5 Star
460
4 Star
281
3 Star
71
2 Star
12
1 Star
7

Reviews

  • user2

    Not Cost Effective If You Value Your Time

    Huge number of parts / around 350 as I recall. Entirely too much work for the money. Took me hours to put together and Im good at such things. Go to Ikea.

  • user2

    WARNING!

    WARNING: I started to assemble this bed today and it was not making sense. The parts did not match the image in the directions. I called the manufacturer, the first person I spoke with said maybe they were mislabeled and I should try to switch the parts. Then I found another part that did not match. I called again. The second person I spoke with said, Oh, sorry. The directions and parts have changed, you received the old directions. REALLY She then emailed me a PDF of the correct directions. They did make sense, but saying that, there is no way anyone could do this in an hour. Also, the slats are a pain to insert and the plastic tabs that hold them in place are very difficult to insert. I put them in boiling water to soften them up. This helped a LOT! It is finally assembled and does seem pretty sturdy. Most bunk beds have an opening. This bed requires you to lift your legs over the bars. Again, dont even begin to assemble unless you are certain you have the correct directions. Good Luck. (P.S. When I called the manufacturer I actually got a live person on the phone with the first ring / aming!!)

  • user2

    A pain to put together

    This thing was not fun to assemble. My hands still hurt. But, now that its done, it seems fine. Havent used it yet, but it looks like it will be fine for when kids come to spend the night.

  • user2

    Big Lesson Learned.

    This was such a pain to put together. It took 3 adults over 4 hours to put together. About 2 hours into the process we noticed that a major part was incorrect. They put 3 G bars, and 1 F bar instead of 2 G and 2 F. We were not about to take the whole thing apart at that point so we had to jimmy rig the top bunk together. Since its not put together correctly I am afraid that the top bunk is not as secure as I would hope. It was very disappointing and I would not recommed buying a bunk bed online. Dont be cheap, like I was. Buy one from a furniture store and have them deal with the hell putting it together.

  • user2

    HELP HELP HELP . VERY HARD TO GET PLASTIC TABS IN.

    I just got this about 5pm today, was very happy with the speedy delivery , started right away to set it up got all the frame work up very nicely.It seems to be sturdy enoughBIG PROBLEM am dont know how to get the plastic tab lock in and i really dont think its because am a woman.Am i gonna have to send this back??

  • user2

    Sent partial order.

    If the order arrives flawlessly then probably ok company to work with. I received only one box out of two. They were slow to respond and when they finally did decide to take some time to email me they were not even sure what they had sent me. Disorganized, slow and not real interested in dealing with people. For all you parents out there with horror stories about putting kid stuff together and cry directions written by non/English speakers/writers; stand by. This product is going to make the list of stories. The product itself is moderately ok. Nothing great, but ok for the price. With the crummy customer experience tho Im only giving them two stars.

  • user2

    Not a good fit

    We bought the loft bed because of the space saving issues we have and liked the idea of adding a futon underneath at a future time. What we found out is the futons are wider. Even though it was shown with one, we cant make it work. Not even a standard twin frame would fit. Really disappointed especially with dimensions.

  • user2

    Just okay. A pain to put together.

    We bought this for our two girls, 6 4. We dont have long term plans for this bed//maybe a year or two until the 6 year old is comfortable enough to transition to her own room//and I am sure that the bed isnt made to last long term. I do have to say that the package arrived quickly and nothing was damaged. In putting the bed together, I quickly realized how poorly the instructions were written. We had put together a bunkbed/futon combo the previous night for our oldest child and those instructions were much more informative. As we put together the bunkbed, we became familiar with those nasty plastic tabs everyone talks about. They a a total pain in the neck and I eventually gave up and let my hubby finish because he is much stronger. Some tabs went in easily and some were extremely hard. There is a trick to them in that you have to make sure they are facing the right direction before you try to press them in. When e bed was all put together, my husband commented on how much sturdier the bed is compared to the other one we put together. I do agree. However, when my 55 pound kid climbs up the ladder, the whole bed creaks and shakes. Im not confident it would safely hold the 300 lbs. it claims to hold on each level. I am neutral on this bed. It was cheap, arrived quickly and will serve its purpose. If I planned on keeping it around for a long time, Id probably knock off another star.

  • user2

    little bit broken

    The item look good ,just they send me one was little broken.the top twin one pillar was bend little bit .I was very hard to connect it,and the white color little bit get rusty.everything just so so.

  • user2

    looks good once done but a nightmare to assemble

    Assembly took about 12 hours including 2 trips to home depot after I lost a screw and then some washers. They really cant give you *any* extra washers??! Is it too costly for them And, as another reviewer stated, snapping these little plastic tabs into I think 20 slots is hugely difficult. Many of the plastic pieces simply do not fit and we had to leave them out and the bed slats loose.

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