Delivery: came in two separate packaging. Immediately noticed the instructions on how to cut open as well as contact information for support for and damages to the cushions.
Directions: very simple but the beat surprise was they give you a WHOLE TOOL. Not that little buckle buster Allen wrench thing. Its a double sided Phillips/flat head combo!! Immediately impressed!
Assembly: sooo simple. I was watch RHONJ and putting the couch together at the same time by myself. Some of the feet were scratched up but who cares? They wont be seen especially if you are putting it on carpet or a rug.
Now here is the fun part. When going to slide the back of the couch down into the base bracket, one side wouldnt meet. (Had to put on our thinking cap at this point) Got my husband to help me side the back down in every way possible to get both sides to catch and nothing work. (Already had my email drafted up to send the the support email on the outside of the box to ask what could be done.) We had the idea to loosen the brackets on the base of the couch so give them some play to hopefully catch the top bracket and TAA/DAAAA! It worked. Sits beautifully and feels well supported even away from the wall.
Customer support: Remember that I had my email drafted up to send. Well I had sent it. Went downstairs to eat dinner then got the kid ready for bed. Came back to my phone and already had a response from customer support! (Im shookith) Never in the history of customer support has a response been sent this fast! No it was not a robo message. It was a person asking me for more information even suggested to make a video of the problem so they can properly assist me! I felt bad that we had the idea to loosen the brackets before seeing the email from support because I would have gladly cooperated. I instead informed them of our actions and are happy still with the purchase. THEY RESPONDED!!! They thanked me for the purchase and gave an offer for further assistance if needed.
Completely satisfied with this purchase! LOVE LOVE!!
Its perfect for my small living room and super easy to clean after my toddler makes a mess on it. Love it! The green is super pretty too ok value for the money
I was a little scared from the few negative reviews but I am pretty pleased with how quickly I assembled it (30 minutes). Its quite small so it fits well in a small apartment or guest room. I love the color! Value is good for the price
Beautiful sofa, perfect small size for my small space and my 5.0 feet self. However, the back did not fit snuggling into the brackets and so Im having a friend put L brackets on the back to secure it. It will be fine with this modification which is the reason for 3 stars. Hope to improve in the future
Honestly love this sofa! I have a tiny living room and it fit perfectly! Its just like the picture and has a beautiful royal blue color! I was so excited to use it
The two sofas arrived on time, color was totally consistent, vacuum/sealed cushions puffed up nicely, very beautiful color. Now the reason for the three/stars for assembly: the legs! Some are still loose, some are tight. Because, they seem to be angled differently. I cant SEE the distinction. The legs for each sofa should be angled in a splayed position, but if I get all legs tight, one or more legs doesnt reach the floor! After screwing around for 30 minutes, I resolved to leave some legs looser so theyre reach the floor. This means that until I buy more black spacers (or hopefully get them gratis from the seller) we have to sit down very carefully lest we break one of the leg screws. This is super inconvenient. It is ok for the use.
Reviews
Worth the purchase!
Delivery: came in two separate packaging. Immediately noticed the instructions on how to cut open as well as contact information for support for and damages to the cushions. Directions: very simple but the beat surprise was they give you a WHOLE TOOL. Not that little buckle buster Allen wrench thing. Its a double sided Phillips/flat head combo!! Immediately impressed! Assembly: sooo simple. I was watch RHONJ and putting the couch together at the same time by myself. Some of the feet were scratched up but who cares? They wont be seen especially if you are putting it on carpet or a rug. Now here is the fun part. When going to slide the back of the couch down into the base bracket, one side wouldnt meet. (Had to put on our thinking cap at this point) Got my husband to help me side the back down in every way possible to get both sides to catch and nothing work. (Already had my email drafted up to send the the support email on the outside of the box to ask what could be done.) We had the idea to loosen the brackets on the base of the couch so give them some play to hopefully catch the top bracket and TAA/DAAAA! It worked. Sits beautifully and feels well supported even away from the wall. Customer support: Remember that I had my email drafted up to send. Well I had sent it. Went downstairs to eat dinner then got the kid ready for bed. Came back to my phone and already had a response from customer support! (Im shookith) Never in the history of customer support has a response been sent this fast! No it was not a robo message. It was a person asking me for more information even suggested to make a video of the problem so they can properly assist me! I felt bad that we had the idea to loosen the brackets before seeing the email from support because I would have gladly cooperated. I instead informed them of our actions and are happy still with the purchase. THEY RESPONDED!!! They thanked me for the purchase and gave an offer for further assistance if needed. Completely satisfied with this purchase! LOVE LOVE!!
Love it
Its perfect for my small living room and super easy to clean after my toddler makes a mess on it. Love it! The green is super pretty too ok value for the money
Perfect fit
I love how easy it was to set up, it came on 2 separate boxes, the color is exactly what I expected. Super comfortable Exactly what I was looking for
So Cute!!
I was a little scared from the few negative reviews but I am pretty pleased with how quickly I assembled it (30 minutes). Its quite small so it fits well in a small apartment or guest room. I love the color! Value is good for the price
Perfect
Its exactly what I wanted!! Perfect size for my small Living room. Easy to assemble and very comfortable. Nice for the price.
Perfect
So easy to assemble. Comfortable! Good product for its value
Beautiful BUT
Beautiful sofa, perfect small size for my small space and my 5.0 feet self. However, the back did not fit snuggling into the brackets and so Im having a friend put L brackets on the back to secure it. It will be fine with this modification which is the reason for 3 stars. Hope to improve in the future
Comfortable and beautiful
Honestly love this sofa! I have a tiny living room and it fit perfectly! Its just like the picture and has a beautiful royal blue color! I was so excited to use it
Cute!
Super cute couch and pretty comfy! Easy to put together. It is a bit short though Its a good product
Great for the money, but the legs.
The two sofas arrived on time, color was totally consistent, vacuum/sealed cushions puffed up nicely, very beautiful color. Now the reason for the three/stars for assembly: the legs! Some are still loose, some are tight. Because, they seem to be angled differently. I cant SEE the distinction. The legs for each sofa should be angled in a splayed position, but if I get all legs tight, one or more legs doesnt reach the floor! After screwing around for 30 minutes, I resolved to leave some legs looser so theyre reach the floor. This means that until I buy more black spacers (or hopefully get them gratis from the seller) we have to sit down very carefully lest we break one of the leg screws. This is super inconvenient. It is ok for the use.
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