Based on 233 Reviews

Average

4.7

(233 Reviews)
5 Star
184
4 Star
31
3 Star
14
2 Star
2
1 Star
2
  • user2

    Every little part requires assembly

    The customer service is amazing and they have great products I recommend their products 1000% really check them out !!!! We needed a closet to complete a bedroom in a very small condo and didnt want to spend a lot. The size was important and it had to look good, not be anything fancy, just hold a few clothes hangers on a rod. A drawer was an afterthought, yet turned out to be an asset. We liked that this was made in the USA, were happy it came from Ohio. Surprisingly, this small wardrobe weighed a ton in the shopping box but weighed nearly as much out of the box. At almost 130 pounds, be prepared if you need to move it yourself and it doesnt hurt to be kind to your delivery person when the package arrives. Nothing separates the parts in the box, so hope yours travels quickly to avoid damage. Ours was on the road for only a couple of days and there was some minor breakage at board edges which we decided to live with due to time constraints. Out of the box, we saw that most parts were labeled with lettered stickers and everything was identified in the manual. This manual looked good and was very complete. My only gripe was that the hardware was labeled in the plastic compartmentalized bag but identified with different numbers in the manual. This became confusing at first but since I chose to read the description of the piece instead of a number or letter, it was fine. All parts were included but there was no extra bit or piece, screw or nail included. Assembly was straightforward, just take your time and stay away from power tools to avoid damaging the particleboard. Also watch out for sharp pieces or you might end up with a gouge in your palm as I did. Follow the instructions to avoid an off balanced wardrobe. It took two of us about an hour and a half from opening the box to hanging the clothes and filling the very smooth sliding drawer. The interior shelf can be excluded if your clothes need extra length, but we are using it in ours. There are ballast boards on the bottom of the piece and they really do help keep this from tipping or becoming top heavy. All in all, we are satisfied, just hope it holds up longer than the warranty. Im attaching a photo of the assembled piece as well as a couple of close ups of problematic boards. They arent major, just disappointing out of the box.