I wanted to like this loveseat. Its the perfect small size for an apartment, and the black leather is soft and beautiful. However, for the price, the quality control is totally lacking. You can see in the photos that the two back cushions are not the same shape. The left cushion is more curved on the bottom than the right one. And the face of the right cushion is bigger than the left, causing the top seam to sit higher. The left arm rest is also not level. It seems like some of the padding may have shifted during shipping, but who knows. You can tell by my laptop sitting on each arm that while the left is mostly level, the right obviously isnt. If I had paid 500 for this couch, I would expect these types of issues. But for 1300 for a 56 loveseat. it should be flawless. Totally disappointed.
I do have to say the delivery was impeccable though. We live on the third floor, and the men brought it up to our unit and pushed it through my door, so as not to enter my home but making it as easy as possible for me. Ive scheduled the return pickup. So, well see how that goes. claims it is Prime and can be returned easily, but I dont have any experience with buying such a large item from them before. Will update this review if there are issues with returning the loveseat. Hope to improve in the future
Bad Quality Control for the Price
I wanted to like this loveseat. Its the perfect small size for an apartment, and the black leather is soft and beautiful. However, for the price, the quality control is totally lacking. You can see in the photos that the two back cushions are not the same shape. The left cushion is more curved on the bottom than the right one. And the face of the right cushion is bigger than the left, causing the top seam to sit higher. The left arm rest is also not level. It seems like some of the padding may have shifted during shipping, but who knows. You can tell by my laptop sitting on each arm that while the left is mostly level, the right obviously isnt. If I had paid 500 for this couch, I would expect these types of issues. But for 1300 for a 56 loveseat. it should be flawless. Totally disappointed. I do have to say the delivery was impeccable though. We live on the third floor, and the men brought it up to our unit and pushed it through my door, so as not to enter my home but making it as easy as possible for me. Ive scheduled the return pickup. So, well see how that goes. claims it is Prime and can be returned easily, but I dont have any experience with buying such a large item from them before. Will update this review if there are issues with returning the loveseat. Hope to improve in the future