A bit difficult to assemble, but well worth the effort!
First impressions : the box was easy to open and the instructions and tools provided were sufficient to assemble the chair
However
The seat did not align with the holes of the frame and It didnt support my weight.
So, I contacted the customer service via messages and
Second impressions: Customer service was prompt and efficient in sending me a replacement set of nuts, bolts and seat cushion which I was able to assemble without any need for gorilla strength.
All is well is the jungle again! Shout out to thr customer service dept for taking care of me and supporting me ( pun intended) in my need.
A bit difficult to assemble, but well worth the effort!
First impressions : the box was easy to open and the instructions and tools provided were sufficient to assemble the chair However The seat did not align with the holes of the frame and It didnt support my weight. So, I contacted the customer service via messages and Second impressions: Customer service was prompt and efficient in sending me a replacement set of nuts, bolts and seat cushion which I was able to assemble without any need for gorilla strength. All is well is the jungle again! Shout out to thr customer service dept for taking care of me and supporting me ( pun intended) in my need.