He loves it. Good chair, the directions were easy but it did not explain the tilt mechanism enough. I was not sure if the mechanism was malfunctioning/ or broke or supposed to be that way. The chair glides up and down fine. The black knob on the bottom however states to twisted this way to allow tilt and twist the other to lock. It is hard to twist and does not tilt much if barely at all when I twist knob as labeled. Didnt even know chair had this feature until I was putting it together. If it is properly functioning this feature could use improvement from manufacturer. I got the chair for my mom, there is no way she would be able to twist that know on her own. And the chair could use more tilt motion for all the arm work you have to put in. Otherwise great chair so far anxious to see how long it last before the shell starts to peel/ tear or fall apart
Overall good product
He loves it. Good chair, the directions were easy but it did not explain the tilt mechanism enough. I was not sure if the mechanism was malfunctioning/ or broke or supposed to be that way. The chair glides up and down fine. The black knob on the bottom however states to twisted this way to allow tilt and twist the other to lock. It is hard to twist and does not tilt much if barely at all when I twist knob as labeled. Didnt even know chair had this feature until I was putting it together. If it is properly functioning this feature could use improvement from manufacturer. I got the chair for my mom, there is no way she would be able to twist that know on her own. And the chair could use more tilt motion for all the arm work you have to put in. Otherwise great chair so far anxious to see how long it last before the shell starts to peel/ tear or fall apart