Received my 14ft trampoline two weeks ago and I am impressed with the quality of the trampoline for the most part. Assembly was reasonably easy as long as you follow the instructions carefully. I was glad that a full size instruction manual with color pictures and each step carefully spelled out followed by diagrams One step that was not clear in the manual was where and how to fasten the net safety straps properly, either to the bounce pad spring loops or to the outside or inside end of the bounce pad springs. I did receive what I felt was a defective safety net as the bottom safety straps with clips that secure the net to the trampoline base were not properly sewed onto the net. One strap fell off and a few other straps were loose and would have come off during use. I contacted and they sent a complete replacement safety net within a weeks time that seems to have the fastening straps properly sewed. I will install the new net in a few days and will have to guess where the fasten the safety net straps. I like to quality overall and hopefully I wont have any further issues during use. I am pleased that the was very responsive to my request for a replacement part. Looking forward to having my 3 grandsons try it out. I would recommend this product.
Looks like a quality product
Received my 14ft trampoline two weeks ago and I am impressed with the quality of the trampoline for the most part. Assembly was reasonably easy as long as you follow the instructions carefully. I was glad that a full size instruction manual with color pictures and each step carefully spelled out followed by diagrams One step that was not clear in the manual was where and how to fasten the net safety straps properly, either to the bounce pad spring loops or to the outside or inside end of the bounce pad springs. I did receive what I felt was a defective safety net as the bottom safety straps with clips that secure the net to the trampoline base were not properly sewed onto the net. One strap fell off and a few other straps were loose and would have come off during use. I contacted and they sent a complete replacement safety net within a weeks time that seems to have the fastening straps properly sewed. I will install the new net in a few days and will have to guess where the fasten the safety net straps. I like to quality overall and hopefully I wont have any further issues during use. I am pleased that the was very responsive to my request for a replacement part. Looking forward to having my 3 grandsons try it out. I would recommend this product.