This bed seemed sturdy once put together. The ladder came assembled, so we just put it up and thought all was good. I DID see a few areas in the wood of the bed that looked like cracks, but I assumed it was not a big deal. Last night, my daughter was at the top of the ladder, getting into bed when I heard screaming. The area where the screws were installed cracked right down the middle, right where the ladder meets the bed. My daughter landed on her back on her hard wood floor. Not only do I have an injured daughter, but good luck finding a customer service number for the manufacturer of this bed. If anyone has it, Id love to know what it is. such a disappointment
DONT PURCHASE THIS BED! NOT SAFE!
This bed seemed sturdy once put together. The ladder came assembled, so we just put it up and thought all was good. I DID see a few areas in the wood of the bed that looked like cracks, but I assumed it was not a big deal. Last night, my daughter was at the top of the ladder, getting into bed when I heard screaming. The area where the screws were installed cracked right down the middle, right where the ladder meets the bed. My daughter landed on her back on her hard wood floor. Not only do I have an injured daughter, but good luck finding a customer service number for the manufacturer of this bed. If anyone has it, Id love to know what it is. such a disappointment