Our bunk bed arrived with the box COMPLETELY opened. Of course, we assumed items would be missing/damaged. We were right. However, has great customer service. We called to report which items were missing/damaged and sent out replacement parts free of charge the same day.
The best surprise for me was the amount of space BENEATH the bottom bed. Its double in height from the previous bed we had. Storage space in our small house is hard to come by, so this was a big plus!
The bed is on the cheap side. Its definitely not heirloom quality, but it will do the job. It was easy enough for my husband to assemble with some quick assistance from me or my son at a few steps. Good!!
has great customer service
Our bunk bed arrived with the box COMPLETELY opened. Of course, we assumed items would be missing/damaged. We were right. However, has great customer service. We called to report which items were missing/damaged and sent out replacement parts free of charge the same day. The best surprise for me was the amount of space BENEATH the bottom bed. Its double in height from the previous bed we had. Storage space in our small house is hard to come by, so this was a big plus! The bed is on the cheap side. Its definitely not heirloom quality, but it will do the job. It was easy enough for my husband to assemble with some quick assistance from me or my son at a few steps. Good!!