Of the three counter tops they sent, all were damaged
All in all I do like this cart, but it sure was a hassle. The first one they sent, the counter top had a chipped corner. was very responsive and sent me a new counter top. However, it was very poorly packaged and much more damaged than the first. requested I return the second counter top, which I did. They sent me a third, which had a small blemish or indentation in the surface of the counter top. I decided to just assemble the cart using the original counter top with the chipped corner, thinking I could hide it by facing that corner to the rear when assembling. However, it turns out there is definitely a front side and a back side to the counter top, and of course the chipped corner is in the front. Given 's responsiveness, I'm guessing I may have been able to get a fourth counter top from them, but at this point I'm tired of dealing with it.
I do like the cart overall, it is exactly what I needed. It took me a couple hours to assemble it. If I were more of a handy person, and if I'd had someone else here to hold parts in place during assembly, I'm sure I could have done it much faster. But it turned out good, and I'm generally happy with it, chipped corner and all.
Of the three counter tops they sent, all were damaged
All in all I do like this cart, but it sure was a hassle. The first one they sent, the counter top had a chipped corner. was very responsive and sent me a new counter top. However, it was very poorly packaged and much more damaged than the first. requested I return the second counter top, which I did. They sent me a third, which had a small blemish or indentation in the surface of the counter top. I decided to just assemble the cart using the original counter top with the chipped corner, thinking I could hide it by facing that corner to the rear when assembling. However, it turns out there is definitely a front side and a back side to the counter top, and of course the chipped corner is in the front. Given 's responsiveness, I'm guessing I may have been able to get a fourth counter top from them, but at this point I'm tired of dealing with it. I do like the cart overall, it is exactly what I needed. It took me a couple hours to assemble it. If I were more of a handy person, and if I'd had someone else here to hold parts in place during assembly, I'm sure I could have done it much faster. But it turned out good, and I'm generally happy with it, chipped corner and all.