Weve had this trampoline for quite a while. Our three teens use it a few times a week. Recently we moved and had to disassemble the trampoline. Upon doing so, we found the hardware to attach the net had rusted and the bolts were bent. I spoke to customer service and they sent us new hardware for free even though our trampoline was past warranty. The bent bolts in no way affected the safety of the trampoline, but it was still great that they replaced them. We jump on! Great investment!
Nice Quality, Great service
Weve had this trampoline for quite a while. Our three teens use it a few times a week. Recently we moved and had to disassemble the trampoline. Upon doing so, we found the hardware to attach the net had rusted and the bolts were bent. I spoke to customer service and they sent us new hardware for free even though our trampoline was past warranty. The bent bolts in no way affected the safety of the trampoline, but it was still great that they replaced them. We jump on! Great investment!