I would have liked to give this review a higher rating but for only having the trampoline for a few months the straps for the part that covers the springs broke so now I have to worry about my kids foot getting caught on a spring or someone getting hurt do to the exposure of the springs....overall the trampoline is great but very upset that the straps broke within a few months ...UPDATE....customer service reached out to me quickly about their concern...very pleasant and fixed the issue after I sent photos to them..Thank you so much for being prompt on sending us a replacement!!! The kids love it and are back to jumping having a blast!!! Very satisfied with their concerns on fixing any issues or problems
Not a happy customer:updated:
I would have liked to give this review a higher rating but for only having the trampoline for a few months the straps for the part that covers the springs broke so now I have to worry about my kids foot getting caught on a spring or someone getting hurt do to the exposure of the springs....overall the trampoline is great but very upset that the straps broke within a few months ...UPDATE....customer service reached out to me quickly about their concern...very pleasant and fixed the issue after I sent photos to them..Thank you so much for being prompt on sending us a replacement!!! The kids love it and are back to jumping having a blast!!! Very satisfied with their concerns on fixing any issues or problems