This is one tough trampoline. I bought the 15 foot trampoline with net enclosure in the spring 2019 for my grandchildren. They have enjoyed it in all four seasons. They love jumping in the snow! Unfortunately, this last winter it was tossed across the back field during a strong storm. No farm animals were harmed by the rolling trampoline. The net enclosure poles were squished! Working with Joy in customer service I was able to get the parts I needed to repair the enclosure and the happy jumpers were enjoying the trampoline once again. The parts were replaced free to me. This company rocks! Easy to assemble and look amazing.
Outstanding customer service!
This is one tough trampoline. I bought the 15 foot trampoline with net enclosure in the spring 2019 for my grandchildren. They have enjoyed it in all four seasons. They love jumping in the snow! Unfortunately, this last winter it was tossed across the back field during a strong storm. No farm animals were harmed by the rolling trampoline. The net enclosure poles were squished! Working with Joy in customer service I was able to get the parts I needed to repair the enclosure and the happy jumpers were enjoying the trampoline once again. The parts were replaced free to me. This company rocks! Easy to assemble and look amazing.