We purchased this 15 trampoline a few years ago. Weve enjoyed having the trampoline now and have had zero issues with it until a recent storm. I contacted the companys customer service and explained that two of the upper bars that hold the net were damaged. Customer service promptly send me two replacement bars within a few days. I couldnt be happier with the outcome! Theyre follow up is outstanding, just like the trampoline! Easy to assemble, light smell
Excellent trampoline and company customer service
We purchased this 15 trampoline a few years ago. Weve enjoyed having the trampoline now and have had zero issues with it until a recent storm. I contacted the companys customer service and explained that two of the upper bars that hold the net were damaged. Customer service promptly send me two replacement bars within a few days. I couldnt be happier with the outcome! Theyre follow up is outstanding, just like the trampoline! Easy to assemble, light smell