Based on 141 Reviews

Average

4.6

(141 Reviews)
5 Star
103
4 Star
23
3 Star
12
2 Star
2
1 Star
1
  • user2

    Not better than online representation

    Do not trust the reviews that say it looks better in person. I bought this product because it is associated with the company name. I bought it bc 400 sofas fall apart and I thought for 1200 it would last a few years. The delivery guys tried to leave it here in the box. I am 52 and disabled and the home delivery I signed up for made me think Id get an unboxed item. I could never have lifted it to attach legs. I said I would not accept delivery in the box and am glad I did. They agreed to open it. It looks and feels like cheap Naugahyde. It is a washed out color so much less rich than what I saw online. Colors of course vary across screens this is not that. This is very poor quality dressed up in a glossy photo to mislead. The attached bottom cushion is such that a fitted sheet could never be put on to accommodate a sick child in the couch, any crumbs in crevices would be difficult if not impossible to totally remove even with a good vacuum and proper attachments. I knew tencushion would be attached and this is described online, but until you see it in person you will not understand how poorly it is made with regard to cleanability. Whether you live in city or country you have pests that will find their way into this couch and you will have no way to get them out. Its uncleanable. For 1200 I did not expect a top of the line sofa. I expected something that looked as nice as what I saw online and would last us a few years. I expected to be on par with s eponymous line of electronics. It was not. I think there must be something wrong with the review process that so many people are going on about how much better it looks innoerson. While there is some degree of subjectivity inherent there, it seems highly unlikely that several actual purchasers of this item would go out of their way to say it looks better than the online pictures item. , I think you can do better. This was a rough intro for me to your new furniture line. I hope you will try to build the part of your empire to equal the quality of your electronics.