Increased rating - Functional, but not high quality
When I say not high quality, I mean it's mostly plastic. The instruction manual is better than many, but the color scheme makes it difficult to really see detail in the pieces to understand proper orientation. Not all pieces had numbers (may have fallen off at some point in packing or manufacturing). I made very few mistakes during assembly, but did have to spend time really studying the instructions. I assembled this by myself and really could have used another set of hands, especially on the drawer and door portions. The butcher block top appears to be a vinyl and not even wood vainer. I wanted it as a place to keep small appliances to get them off my counter, but it's smaller than I anticipated and not really serving the purpose as well as I had hoped.
EDIT: Based on this review, I was contacted by customer support offering a partial refund. I did not accept the refund because the unit does function as designed, but I did offer suggestions on both the assembly instruction and a couple of quality improvements. Any company that responds so favorably is, in my book, a quality company. Don't be afraid to do business with these folks and remember, my views are subjective.
Increased rating - Functional, but not high quality
When I say not high quality, I mean it's mostly plastic. The instruction manual is better than many, but the color scheme makes it difficult to really see detail in the pieces to understand proper orientation. Not all pieces had numbers (may have fallen off at some point in packing or manufacturing). I made very few mistakes during assembly, but did have to spend time really studying the instructions. I assembled this by myself and really could have used another set of hands, especially on the drawer and door portions. The butcher block top appears to be a vinyl and not even wood vainer. I wanted it as a place to keep small appliances to get them off my counter, but it's smaller than I anticipated and not really serving the purpose as well as I had hoped. EDIT: Based on this review, I was contacted by customer support offering a partial refund. I did not accept the refund because the unit does function as designed, but I did offer suggestions on both the assembly instruction and a couple of quality improvements. Any company that responds so favorably is, in my book, a quality company. Don't be afraid to do business with these folks and remember, my views are subjective.