I ordered 3 sets of these chairs, after unboxing and assembling the first set, I quickly realized that I had made a mistake. The chairs were as described, but I misread it and they are just cheap plastic lounge chairs. I had been expecting something closer to Polywood sturdiness. These are definitely NOT that.
I reached out to to return the two unopened boxes, but the return shipping (not included) was to be $320 dollars which is half as much as I paid for them.
So now we have 6 cheap plastic lounge chairs.
After writing this review. Customer Support contacted me and provided a wonderful customer support experience. I have given them an extra star for this. They proactively cared that I was unsatisfied and went out of there way to make sure I had a better experience.
Even thought I was not satisfied with this particular product, I would buy other things from as they do know how to deliver great service.
Read the description carefully - Edited
I ordered 3 sets of these chairs, after unboxing and assembling the first set, I quickly realized that I had made a mistake. The chairs were as described, but I misread it and they are just cheap plastic lounge chairs. I had been expecting something closer to Polywood sturdiness. These are definitely NOT that. I reached out to to return the two unopened boxes, but the return shipping (not included) was to be $320 dollars which is half as much as I paid for them. So now we have 6 cheap plastic lounge chairs. After writing this review. Customer Support contacted me and provided a wonderful customer support experience. I have given them an extra star for this. They proactively cared that I was unsatisfied and went out of there way to make sure I had a better experience. Even thought I was not satisfied with this particular product, I would buy other things from as they do know how to deliver great service.