Love the chairs! Perfect color, comfy and softness.
My chair did not come with all the screws needed to assemble. Reached out immediately and had a great response time. However, their solution was to reimburse a small portion to get my own screws, which in a time of quarantine is not possible. Eventually they agreed to send me a new pack of screws within 30 days.
Also be aware there are staples in some of the holes that have to be removed or bent backwards before screwing in the legs.
Beautiful Chairs, Great Customer Service!
Love the chairs! Perfect color, comfy and softness. My chair did not come with all the screws needed to assemble. Reached out immediately and had a great response time. However, their solution was to reimburse a small portion to get my own screws, which in a time of quarantine is not possible. Eventually they agreed to send me a new pack of screws within 30 days. Also be aware there are staples in some of the holes that have to be removed or bent backwards before screwing in the legs.