I received my new chair on Monday 2/22/2021. I put it together on Tuesday 2/23/2021 and when I had it all together I notice the left arm rest had a crack under neath it. I emailed the company with a picture of the crack and today 2/27/2021 I received a brand new arm rest (They did not request the cracked part back). It was the exact part and changed out easy. The chair is very comfortable for working or watching TV and I like the easy functions. My grandson also likes it for playing video games. Easy to assemble, light smell
Real good product service
I received my new chair on Monday 2/22/2021. I put it together on Tuesday 2/23/2021 and when I had it all together I notice the left arm rest had a crack under neath it. I emailed the company with a picture of the crack and today 2/27/2021 I received a brand new arm rest (They did not request the cracked part back). It was the exact part and changed out easy. The chair is very comfortable for working or watching TV and I like the easy functions. My grandson also likes it for playing video games. Easy to assemble, light smell