Wow. This was some of the best customer service ive ever had. and a great couch!!
Okay so i purchased this couch for my new apartment and when it arrived, it was incredibly simple to assemble, however there was 1 bolt missing to completely assemble. I contacted the company and within no time they replied and told me theyd sent me a new bolt. There was a also a very VERY slight tear in the fabric and they said theyd honor a 20 refund!!
Im very satisfied with not only the customer service, but the couch (futon) itself, the look, the price, and the comfortability!
HIGHLY recommend!!!
Wow. This was some of the best customer service ive ever had. and a great couch!!
Okay so i purchased this couch for my new apartment and when it arrived, it was incredibly simple to assemble, however there was 1 bolt missing to completely assemble. I contacted the company and within no time they replied and told me theyd sent me a new bolt. There was a also a very VERY slight tear in the fabric and they said theyd honor a 20 refund!! Im very satisfied with not only the customer service, but the couch (futon) itself, the look, the price, and the comfortability! HIGHLY recommend!!!