We ordered 3 packs of chairs (total 6), every package had one set of screws missing. So every time we ended up calling home parson customer service and then wait for a week for missing parts. One of the chairs didn't have a hole for the screw, so we called customer care again. Then asked to return the order, painful.
Chairs are good, strudy and comfortable, but not worth the trouble.
I hope Home Parson can improve their service and prevent unesccesssary trouble to customer.
Beware - Missing screws and defective chair
We ordered 3 packs of chairs (total 6), every package had one set of screws missing. So every time we ended up calling home parson customer service and then wait for a week for missing parts. One of the chairs didn't have a hole for the screw, so we called customer care again. Then asked to return the order, painful. Chairs are good, strudy and comfortable, but not worth the trouble. I hope Home Parson can improve their service and prevent unesccesssary trouble to customer.