Based on 99 Reviews

Average

4.5

(99 Reviews)
5 Star
75
4 Star
12
3 Star
5
2 Star
5
1 Star
2
  • user2

    Solid, thoughtful bed frame

    I'm not one for writing online reviews, but after assembling many pieces of furniture over the course of my lifetime, I must say this is simply the best, most THOUGHTFUL, construction experience I've ever had. From end to end, the experience was well-thought out. ~ The styrofoam inserts, which generally result in little crumbs that float away and torment you for the next several weeks, were encased in thin plastic bags, eliminating that problem. ~ The direct assembly directions were clearly illustrated and used no words, meaning language was not an issue, on the part of the customer or the company. It would also work for all customers no matter language they spoke. ~ While the introductory directions suggested that two people work on the project together, I was able to do the job myself. ~ And there was one spare bit of hardware for every different bolt; I didn't need any, but I appreciated that they were there just in case. In the end, I had to work through some tight fits, but I ended up with an extremely solid, extremely attractive piece of furniture that I expect will serve my family for many years, if not many generations. Again, the entire process was THOUGHTFUL. I don't write reviews often, but strongly believe that if you want more companies to act in an exemplary manner you need to call out their good work when you see it. THANK YOU. I hope other companies learn from your example.