I was looking for bunk beds for my 3 year old and 11 year old daughters to save space in their small room. I was nervous about all the reviews but trusted everyone when they said customer service is great if you have a problem. I thought after those reviews it would get 90 done and Id have to order more parts. Maybe I just got lucky, or because its a new year they fixed their issues, but the box actually had instructions, each piece was labeled, and there was only one crack in a piece that wasnt effecting structure that was wood glued. I had my boyfriend and another guy friend build it in 2hrs. They had no issues getting it together. I tested it out myself and trust it completely. The top bunk is secured to the bottom bunk (a lot of reviews said it just sat on top with no hardware attached), I didnt need a bunkie board or anything. I 100 recommend.
Great bunk for a great value!
I was looking for bunk beds for my 3 year old and 11 year old daughters to save space in their small room. I was nervous about all the reviews but trusted everyone when they said customer service is great if you have a problem. I thought after those reviews it would get 90 done and Id have to order more parts. Maybe I just got lucky, or because its a new year they fixed their issues, but the box actually had instructions, each piece was labeled, and there was only one crack in a piece that wasnt effecting structure that was wood glued. I had my boyfriend and another guy friend build it in 2hrs. They had no issues getting it together. I tested it out myself and trust it completely. The top bunk is secured to the bottom bunk (a lot of reviews said it just sat on top with no hardware attached), I didnt need a bunkie board or anything. I 100 recommend.