Update: contacted customer service. They offered a discount but I requested a new cushion. They sent me a whole new chair that was not vacuumed sealed. Made a HUGE difference and cushion is so much better. I very much appreciate their responsive customer service!
I did my research and read reviews but none of the pictures looked like what I received. The cushion does not fit properly. I am hoping it regains some shape over time but it is uncomfortable and looks horrible. Awaiting seller response and hoping for a new cushion.
The chair itself could be nice. It is lower to the ground and smaller than I expected but I dont mind it for an accent chair. Will be returning it if seller does not correct it
Very disappointed/ customer service corrected
Update: contacted customer service. They offered a discount but I requested a new cushion. They sent me a whole new chair that was not vacuumed sealed. Made a HUGE difference and cushion is so much better. I very much appreciate their responsive customer service! I did my research and read reviews but none of the pictures looked like what I received. The cushion does not fit properly. I am hoping it regains some shape over time but it is uncomfortable and looks horrible. Awaiting seller response and hoping for a new cushion. The chair itself could be nice. It is lower to the ground and smaller than I expected but I dont mind it for an accent chair. Will be returning it if seller does not correct it