I'm sure this bed is an amazing product as the other reviewers have noted but I never got the chance to experience this first hand. What I did get to experience was Visiondecor's (the company who sells the bed) amazing customer service. Unfortunately I had to suddenly move out of my apartment so I had to cancel the order and obtain a refund directly through the company instead of since it is not sold directly by . I thought this was sure to be a hassle and/or a possibility that the company would not give me a refund in a timely manner. Instead I was pleasantly surprised when Visiondecor returned my phone call the very next day after I left them a voicemail and told me that it would be no problem to return the product and receive my full refund. I would definitely purchase from this company again in the future.
Customer service great!
I'm sure this bed is an amazing product as the other reviewers have noted but I never got the chance to experience this first hand. What I did get to experience was Visiondecor's (the company who sells the bed) amazing customer service. Unfortunately I had to suddenly move out of my apartment so I had to cancel the order and obtain a refund directly through the company instead of since it is not sold directly by . I thought this was sure to be a hassle and/or a possibility that the company would not give me a refund in a timely manner. Instead I was pleasantly surprised when Visiondecor returned my phone call the very next day after I left them a voicemail and told me that it would be no problem to return the product and receive my full refund. I would definitely purchase from this company again in the future.