In less than a month after receipt of the first swiveling rocker upon swiveling the base made a grinding noise. I contacted McCombo and they sent me the base for the Ottoman. This did not help with the swiveling base. Then a week or so later the sent a new swiveling base part and new hardware. So I took the original chair apart and reassembled the swiveling again. They did not provide paperwork to return the original grinding swiveling base. So I took it apart and had to dispose of it. The new base is okay but now makes some grinding noise. Oh well
For the price what do you want
In less than a month after receipt of the first swiveling rocker upon swiveling the base made a grinding noise. I contacted McCombo and they sent me the base for the Ottoman. This did not help with the swiveling base. Then a week or so later the sent a new swiveling base part and new hardware. So I took the original chair apart and reassembled the swiveling again. They did not provide paperwork to return the original grinding swiveling base. So I took it apart and had to dispose of it. The new base is okay but now makes some grinding noise. Oh well