Based on 2653 Reviews

Average

4.6

(2653 Reviews)
5 Star
1679
4 Star
813
3 Star
161
2 Star
0
1 Star
0
  • user2

    The whole bunk bed looks good and seems strong

    At first glance after assembling the whole thing but the ladder and the top front (facing the ladder) partial rail, the ladder looked too small for an adult to get up there. And it is actually too narrow! The whole bunk bed looks good and seems strong, but the ladder size is for high school kids and small adult people. This bunk bed should not be labeled as Adult Bunk Bed. The user size should be based on how tall or heavy the adult using this BB. But, I do like the BB 'coz I am not a very big person and it just fit my height and size. But also, my first shipment had 3 - missing parts and there was no enclosed packing list, but the assembly manual. So, I had to look everywhere into how I should contact either .com or the manufacturer. Of course, finally I went online. And, I do appreciate the .com customer service people, because they understand the customer's concern and problem/s when things like this happen. My second shipment were complete. Thank you for sending me the complete package and I had no problem whatsoever, assembling the BB.