As some others have mentioned, the seat on these chairs has cracked less than a year since owning them with regular use for maybe 2 meals/day, with average weight people using them. I reached out to the company nearly 2 months ago about a replacement chair or parts because the chairs are supposed to have a lifetime warranty. They responded quickly saying they'd send a replacement seat asap and even passed on the tracking info. Over a month later the tracking info still says pending and they're no longer responding to my messages. So now I have 1 broken chair and am stuck waiting and hoping they do the right thing, having to buy a replacement chair (assuming it'll crack again), or just getting rid of these chairs and buying new ones. Really disappointing.
cracked seat, company not honoring warranty
As some others have mentioned, the seat on these chairs has cracked less than a year since owning them with regular use for maybe 2 meals/day, with average weight people using them. I reached out to the company nearly 2 months ago about a replacement chair or parts because the chairs are supposed to have a lifetime warranty. They responded quickly saying they'd send a replacement seat asap and even passed on the tracking info. Over a month later the tracking info still says pending and they're no longer responding to my messages. So now I have 1 broken chair and am stuck waiting and hoping they do the right thing, having to buy a replacement chair (assuming it'll crack again), or just getting rid of these chairs and buying new ones. Really disappointing.