I waited about a month to get the futon/couch, understandable due to Covid, I was going to cancel it by recommendation of that evening and assume it was lost in the shuffle. Magically it appeared at my door that afternoon. I was super excited for it to finally arrive. It is a sleeper for when my two grand daughters come to visit. I needed help to haul it in so a family member came over, to haul and help put it together. Well it turns out the holes were not drilled in the wrong spots to put the one arm on, called the manufacturer who said to call .
As usual made me an offer I could keep the futon for a discount or re box it and send back, that of course is nearly impossible given the size. But all is well that ends well, I had the holes re/drilled and now it looks great and is ready to sleep on
pretty but
I waited about a month to get the futon/couch, understandable due to Covid, I was going to cancel it by recommendation of that evening and assume it was lost in the shuffle. Magically it appeared at my door that afternoon. I was super excited for it to finally arrive. It is a sleeper for when my two grand daughters come to visit. I needed help to haul it in so a family member came over, to haul and help put it together. Well it turns out the holes were not drilled in the wrong spots to put the one arm on, called the manufacturer who said to call . As usual made me an offer I could keep the futon for a discount or re box it and send back, that of course is nearly impossible given the size. But all is well that ends well, I had the holes re/drilled and now it looks great and is ready to sleep on