Based on 427 Reviews

Average

4.7

(427 Reviews)
5 Star
343
4 Star
56
3 Star
28
2 Star
0
1 Star
0
  • user2

    Good product / just be careful with your purchase

    I really wanted to like this Bed. I especially liked the description stating fast response foam. Thats exactly what I look for in memory foam. It means what you sink, is what you get . the first sink/in that you get when lying down on it is basically all the sink that happens. You dont keep mooshing farther and farther down in the next 5/10 minutes, until youre in a semi/permanent pothole that you have to climb out of, just to roll on your side. It means when you roll to your side, the foam responds immediately in front and behind you. You get real/time comfort. My experience with gel/infused versions is that theyre really mooshy. I researched and estimated that the layers (6, 3, 3) were perfect. And when it arrived, my recollection is that it was exactly the sink and support that I liked. Unfortunately, this particular Bed also came with a mold problem. Especially under pandemic conditions, this is an understandable risk. Imagine a shipment of Bedes from China sitting in a container ship off Long Beach for 4 months. If the vacuum/sealed plastic bag has the slightest imperfection in the seal, or had the smallest bit of moisture in it at the factory, you get a nasty surprise. So the product smelled a little off (indefinably) when I opened it, but smelled worse, not better, after a few days. After a week and a spray with lysol, it was finally intolerable, then clearly like a nasty bath towel unwashed for too long. Mostly I wanted to offer a rational review of what this is like, because Ive seen some flaming, unhelpful reviews when a foam Bed smells terrible. Heres the skinny. If its Certipur rated, its not going to have a huge smell out of the bag. Very mild foam smell, maybe, but not much. If the smell is acrid and biting, and gets worse over time (days), you have a micro/organism problem. Just take action. Dont expose yourself and your home unnecessarily, and then gripe about it. I was able to get my money back. I had not removed the labels, and I can follow directions, so I reported it and completed all the required steps. We have dumpsters at my apartment complex. Its a little hard for me to speak to the comfort, because I couldnt on it for any length of time. I ended up sleeping in another room when the smell worsened. The worst part of this experience is that I just cant take another chance with this product, despite wanting to. Now I have to consider carefully what Id do if the product is in good condition, but doesnt meet my needs. Ive checked out how to compress a memory foam Bed when moving a home. Now Im prepared to do something similar every time I order a foam bed product. I observe how it comes out of the box, i.e. how is it folded. I cut the bag very carefully at the end, not willy/nilly. I save the original bag, or get one of those plastic Bed bags from a self/storage place. Ive read about sealing the bag with packing tape or duct/tape, except for a 4/in hole, into which I insert a vacuum cleaners hose and tape tightly. Turn on the vacuum cleaner and guide it into the right sized bundle to get back in the box. Sounds doable enough. But in the end, I just couldnt bring myself to reorder. And the full/xl 12/inch has been out of stock for quite a while. Guess it wasnt meant to be. I ended up going with an online company that offered a completely free return/pickup and have been trying foam toppers until I get the support thats just right. UPDATE: I can report the above repackaging method is best done w 2 people. 1 person lies on the foam to compress (and alternately roll) it, the other person works the vacuum, ensuring the nozzle is not blocked by the foam and the vacuum doesnt overheat. If necessary, buy a plastic Bed bag from self/storage and a box thats 50 percent larger than original box. Stage the box right next to the Bed, so you waste no time in transit to the box. I accomplished this alone, but it was the stuff of an outrageously funny, time/lapse video, and I was a sweaty, exhausted mess by the end.