Im only giving this item a 3 star for now till I see if customer service fixes a damaged part. That said, this item has really transformed our outdoor area. Love it. Seems to be very sturdy and well built. The second canopy had a small hole in it, and was missing a bolt, so hopefully they will fix it for us. Word of caution, this product definitely requires 2 people. My wife was injured badly from a crush point with this product as you can see in the pics. The base I dont believe is correct or they need to lengthen the attach point as you see in the pic that the umbrella ribs sit on the base when closed. These are what injured my wife as we were slipping the umbrella shaft over the support shaft that attaches to the base. The main shaft hung up on the trim piece that covers the hole on the base. See pic. We thought it was set my wife was making an adjustment when it broke loose and dropped and one of the ribs pinned her hand to the base causing a severe hematoma. Fortunately it didnt hit bone as it would definitely have broken them. She is doing better but it was scary. Be careful and make sure the umbrella is seated all the way. Again, seems like a very good product and throws plenty of shade. When the issue with the canopy is taken care of I will rate this a 5 star.
Good product be careful assembling
Im only giving this item a 3 star for now till I see if customer service fixes a damaged part. That said, this item has really transformed our outdoor area. Love it. Seems to be very sturdy and well built. The second canopy had a small hole in it, and was missing a bolt, so hopefully they will fix it for us. Word of caution, this product definitely requires 2 people. My wife was injured badly from a crush point with this product as you can see in the pics. The base I dont believe is correct or they need to lengthen the attach point as you see in the pic that the umbrella ribs sit on the base when closed. These are what injured my wife as we were slipping the umbrella shaft over the support shaft that attaches to the base. The main shaft hung up on the trim piece that covers the hole on the base. See pic. We thought it was set my wife was making an adjustment when it broke loose and dropped and one of the ribs pinned her hand to the base causing a severe hematoma. Fortunately it didnt hit bone as it would definitely have broken them. She is doing better but it was scary. Be careful and make sure the umbrella is seated all the way. Again, seems like a very good product and throws plenty of shade. When the issue with the canopy is taken care of I will rate this a 5 star.