I received this product and assembled it for my two sons. I come to find out that one of the half moon pieces (Qty 16, item E in the manual) is absolutely incorrect. The piece is different from all the other pieces and it doesnt even thread threw the bolt that it supposed to fasten to. At the time when the piece came off, my son was climbing on the side and I here a metal piece hit the floor. The whole top of the bunk bed couldve smashed my son at the bottom. Im not one to complain but this is a serious issue when it comes to quality control and the assembly line. If the company can please find a way to resolve this issue because I spent my money and time to complete this project yet this mistake from the company couldve cost a serious incident.
Incorrect half moon piece
I received this product and assembled it for my two sons. I come to find out that one of the half moon pieces (Qty 16, item E in the manual) is absolutely incorrect. The piece is different from all the other pieces and it doesnt even thread threw the bolt that it supposed to fasten to. At the time when the piece came off, my son was climbing on the side and I here a metal piece hit the floor. The whole top of the bunk bed couldve smashed my son at the bottom. Im not one to complain but this is a serious issue when it comes to quality control and the assembly line. If the company can please find a way to resolve this issue because I spent my money and time to complete this project yet this mistake from the company couldve cost a serious incident.