I really liked this luggage set. The sides were sturdy enough for us--sturdier than another set we bought at the same time to compare. We packed 3 bottles of wine in each of the larger cases, and they arrived unscathed. But we took them on their first airplane ride, and the handle on the large case was damaged by the airline. I contacted support, and I guess the warranty worked because I was able to return the set for a full refund. Only bummer is that we didn't keep the large box it came in, so had to buy one in order to return it. KEEP YOUR BOX!
Good return experience
I really liked this luggage set. The sides were sturdy enough for us--sturdier than another set we bought at the same time to compare. We packed 3 bottles of wine in each of the larger cases, and they arrived unscathed. But we took them on their first airplane ride, and the handle on the large case was damaged by the airline. I contacted support, and I guess the warranty worked because I was able to return the set for a full refund. Only bummer is that we didn't keep the large box it came in, so had to buy one in order to return it. KEEP YOUR BOX!