Based on 623 Reviews

Average

4.6

(623 Reviews)
5 Star
438
4 Star
122
3 Star
40
2 Star
18
1 Star
5
  • user2

    Good quality but some major issues to be aware of

    Where to begin. This product over all is nicely made however the shipping process is a horrific train wreck, the drawer placement to the bed doesnt make sense and the size of the bed is off more than it should. When I ordered this item I saw that it said my items would be delivered separately (bed frame in once shipment and in another). This didnt make any sense since they were all for the same exact item. I got the bed 1 week after I purchased the item, and the got to me almost a week and a half later! We spent that whole time missing half of our bed that was already assembled. When I tried to contact the company about what was going on I got an email asking to wait and that was it, nothing else and no one offering to help make things right. Next is the themselves fit under the bed fine, however trying to use the locking hook is horrible because they get stuck easily and you have to try to rip them out and half picking up the bed to get them apart so the locking thing isnt worth using. Lastly the size bed I got was for a queen size and when we put our bed on, there is easily a 6/7 inch gap between the bed and the baseboard, or the bed and the headboard. So to keep the gap from causing a problem (keeping out cats from going under the bed) we had to buy more pillows to fill it, since it isnt sized correctly. Over all I will admit its easy to assemble and is good quality, and comfortable. However the shipping is (for lack of a better word) a shitshow, the company doesnt give you any information and doesnt honestly help in anyway, the storage get stuck easily and the size of the frame isnt correct.