I purchased four of these stools. 3 out of the 4 arrived perfectly and function great. One stool had a broken handle as well as the weld for the seat was broken causing the seat to be wobbly and unusable. I have tried to contact the manufacturer about a replacement but have been unsuccessful. To process a return through I would have to return 2 stools for replacement and I am currently using the other 3. I guess I will just try to fix myself. I like the product but do not like not being able to find someone to contact when there is an issue.
Good Product, hard manufacturer to get ahold of
I purchased four of these stools. 3 out of the 4 arrived perfectly and function great. One stool had a broken handle as well as the weld for the seat was broken causing the seat to be wobbly and unusable. I have tried to contact the manufacturer about a replacement but have been unsuccessful. To process a return through I would have to return 2 stools for replacement and I am currently using the other 3. I guess I will just try to fix myself. I like the product but do not like not being able to find someone to contact when there is an issue.