Install instructions contain the worst english and as such
Install instructions contain the worst english and as such, leave much to be desired. The measurments are all metric. My installers (both plumber and tiler) struggled through the instructions and the end result was that the valve was set too deep into the wall. I researched the internet and found on YouTube a video of an extension for this valve. I contacted the company and asked where I could buy this valve and they replied that there wasn't an extension for the valve. I guess my eyes deceived me! I would not recommend this valve due to poor install instructions and apparently uninformed customer service. I will now have to destruct part of the wall again and see what avenues of repair are available to me. BUY American!
Install instructions contain the worst english and as such
Install instructions contain the worst english and as such, leave much to be desired. The measurments are all metric. My installers (both plumber and tiler) struggled through the instructions and the end result was that the valve was set too deep into the wall. I researched the internet and found on YouTube a video of an extension for this valve. I contacted the company and asked where I could buy this valve and they replied that there wasn't an extension for the valve. I guess my eyes deceived me! I would not recommend this valve due to poor install instructions and apparently uninformed customer service. I will now have to destruct part of the wall again and see what avenues of repair are available to me. BUY American!