Based on 801 Reviews

Average

4.6

(801 Reviews)
5 Star
617
4 Star
83
3 Star
68
2 Star
21
1 Star
12
  • user2

    Worst experience with . Too expensive but nice color.

    I had issues with shipping with . It came late and never got text messages about shipping updates they promised. I purchased this with deluxe delivery which was free. The deluxe delivery was included bring it wherever you want to put, assemble it, remove the garbage and if I am not satisfied with it they take it back right there. A delivery man said I never purchased that and they left because they had to go to the next stop. I called the right away and the customer service said, I asked to put it in the porch. We had arguments and I said then why did they bring it up all the way to the second floor not leave it at my door? And the customer service lady said, they did something nice for you then. She also was telling me I am a very little and I even know how to assemble the futon. She gave more attitudes so I asked her to connect someone else. She started to laugh ha ha ha, ha ha ha! and honestly I never seen any costumer service like her. Worst experience ever. HERE IS ABOUT THE FUTON!!! This futon is just a futon. Its much expensive than other futons, so I was expecting better quality. However, its the same. It says its made with a memory foam, but its not comfortable as a sound. Its hard and has no cushions at all. I will keep its only because of the color itself and I spent my time to assemble it. If you have more options with color, dont spend over $500 on futon.