We love the bed and are ultimately glad we got it. But we had just moved into our home right before the holidays and we just wanted to be able to sleep in our new bed and mattress. We were so excited to get the bed and immediately started putting it together. Halfway through the assembly I realized I was missing a piece but it wasnt something I could notice until I got to that part of the assembly because at first glance it seemed like all was there. Turned out the identical leg pieces were sent when it needed to be opposite/mirror image pieces. So I had to deal with waiting for a whole new bed as they couldnt just send the piece. Once the new bed arrived I had to remove the necessary piece and then return it. Was a significant inconvenience, and due to the holidays the replacement to some time to be delivered. did end assisting with the issue and scheduled for a pick (upon request) since its was large and heavy. But overall we are happy with the bed and if it wasnt for the piece issue I would give it a 5 star review.
Great bed but bad packaging
We love the bed and are ultimately glad we got it. But we had just moved into our home right before the holidays and we just wanted to be able to sleep in our new bed and mattress. We were so excited to get the bed and immediately started putting it together. Halfway through the assembly I realized I was missing a piece but it wasnt something I could notice until I got to that part of the assembly because at first glance it seemed like all was there. Turned out the identical leg pieces were sent when it needed to be opposite/mirror image pieces. So I had to deal with waiting for a whole new bed as they couldnt just send the piece. Once the new bed arrived I had to remove the necessary piece and then return it. Was a significant inconvenience, and due to the holidays the replacement to some time to be delivered. did end assisting with the issue and scheduled for a pick (upon request) since its was large and heavy. But overall we are happy with the bed and if it wasnt for the piece issue I would give it a 5 star review.