First the delivery company xpo that delivered the bed ,had me sign up with a time window and notification which at first seems like the right thing . Heres the thing the company Xpo that deliveries furniture for sub lets the deliveries out . These people delivered the bed frame in the morning before 8am when i set up an appointment time from 3pmto 5pm. so i could have help getting it into my home. Not only did they deliver it early but they never called or texted any delivery window like they were suppose to. They just delivered the expensive piece of furniture and left. The xpo companies customer service sucked too,still waiting for a mangers call back about the matter. So shoppers watch out for this delivery company. Only said that they would replace anything that was broken or missing,luckly it was all ok. Just the delivery by xpo sucked!!!!The product it self is made really well.
The bed frame box was damaged
First the delivery company xpo that delivered the bed ,had me sign up with a time window and notification which at first seems like the right thing . Heres the thing the company Xpo that deliveries furniture for sub lets the deliveries out . These people delivered the bed frame in the morning before 8am when i set up an appointment time from 3pmto 5pm. so i could have help getting it into my home. Not only did they deliver it early but they never called or texted any delivery window like they were suppose to. They just delivered the expensive piece of furniture and left. The xpo companies customer service sucked too,still waiting for a mangers call back about the matter. So shoppers watch out for this delivery company. Only said that they would replace anything that was broken or missing,luckly it was all ok. Just the delivery by xpo sucked!!!!The product it self is made really well.