Edit: It was the outlet not the fireplace, still continues to work. Also when calling they were super responsive and helpful. Changing to 5 stars!!!
Really hoped it would last longer than a week. I plugged it in and left it running for many 25 minutes and then boom. Totally out. No LED option either. Ill call this number and go through the pain of hopefully getting a new one but this is pretty disappointing.
Edit: great product! And customer service
Edit: It was the outlet not the fireplace, still continues to work. Also when calling they were super responsive and helpful. Changing to 5 stars!!! Really hoped it would last longer than a week. I plugged it in and left it running for many 25 minutes and then boom. Totally out. No LED option either. Ill call this number and go through the pain of hopefully getting a new one but this is pretty disappointing.