Dealing with customer service regarding this sofa has been incredibly frustrating. Responses were slow, and the resolution offered was unsatisfactory. The lack of responsiveness and helpfulness from customer service only adds to the overall dissatisfaction with this product and the company's handling of customer concerns.
Poor customer service
Dealing with customer service regarding this sofa has been incredibly frustrating. Responses were slow, and the resolution offered was unsatisfactory. The lack of responsiveness and helpfulness from customer service only adds to the overall dissatisfaction with this product and the company's handling of customer concerns.